User Guide2026-03-15·6 min read

How to Use MAPLES OSM: Part 1 — Getting Started

A step-by-step guide for evaluators and moderators to log in, verify OTP, navigate the dashboard, request answer books, and understand evaluation statuses in MAPLES OSM.

How to Use MAPLES OSM: Part 1 — Getting Started

What is MAPLES OSM?

MAPLES OSM is an online answer sheet evaluation platform that enables evaluators to mark scanned answer sheets digitally, moderators to verify evaluations, and administrators to manage the entire process — all from a web browser. No paper handling, no physical camps.

Whether you're an evaluator marking hundreds of answer books or a moderator ensuring quality, this guide will walk you through everything you need to know.

MAPLES OSM login screen
MAPLES OSM login screen

Step 1: Logging In

Open the Platform

Navigate to the MAPLES OSM evaluation portal URL provided by your institution. You'll see the sign-in page.

Enter Your Credentials

  • Staff ID — Enter the Staff ID assigned to you by the administration.
  • Password — Enter your password.
  • Some institutions use OTP-only login (no password required). In that case, you'll only need to enter your phone number.

  • Click **"Sign in"**.
  • Time-Based Access

    Depending on your institution's configuration, login may be restricted to specific hours (e.g., 9 AM – 6 PM IST). If you try to log in outside your allowed window, you'll see a message like "Login is only available between 9:00 AM and 6:00 PM IST".

    Contact your Controller of Examinations (COE) if you need access outside these hours.

    Step 2: OTP Verification

    If your institution requires two-factor authentication, you'll be prompted to verify your identity with a One-Time Password after entering your credentials.

    Entering the OTP

  • A 6-digit OTP will be sent to your registered phone number.
  • You'll see a message with a partial display of the phone number.
  • Enter the 6-digit code in the "Enter OTP" field.
  • Click **"Verify OTP"**.
  • OTP verification screen
    OTP verification screen

    Resending the OTP

    Didn't receive the code? Wait for the countdown timer to finish (30 seconds), then click "Resend OTP". A fresh OTP will be sent to your phone.

    Make sure your registered phone number is correct and has network reception. If you continue to have issues, click "Back to Login" and try again, or use the "Request Support" button at the bottom of the page.

    Troubleshooting Login Issues

  • Forgot your password? Contact your COE team — there's a link at the bottom of the login page.
  • Support chat: If available, click the "Request Support" button to open a live chat with the support team.
  • IP address: Your IP address is displayed at the bottom of the login page for reference during support calls.
  • Step 3: Understanding the Dashboard

    After logging in, you'll be taken to your role-specific dashboard.

    Evaluator dashboard overview
    Evaluator dashboard overview

    Evaluator Dashboard

    As an evaluator, your dashboard is your command center. Here's what you'll see:

    #### Subject Selector

    At the top of the page, use the "Select Subject to Evaluate" dropdown to filter your view by subject. You can also click "All Subjects" to see everything at once. The dropdown is searchable — just start typing the subject name or code.

    #### Statistics Overview

    Three key stats cards give you an at-a-glance view:

  • Active EvaluationsAnswer books you've started but haven't completed yet.
  • Pending EvaluationsAnswer books assigned to you that haven't been started.
  • Summary pillsShow counts like Available: 12, Evaluated by You: 5, and Assigned to Evaluate: 5/20.
  • #### Requesting a New Answer Book

    If your institution allows self-service requests:

  • Find the "Request Answer Book for Evaluation" card on your dashboard.
  • Select a subject from the dropdown.
  • Click "Request Answer Book for Evaluation".
  • The system will assign an available answer book to you. If the button is disabled, hover over it to see why — you may have an active evaluation in progress, no answer books are available, you've reached your daily limit, or you've completed all your assigned evaluations.

    #### Answer Books Table

    Your answer books are listed in a table with the following columns:

    ColumnDescription
    Answer Book IDUnique identifier for the answer book
    Subject CodeThe subject code
    Subject NameFull subject name
    QP CodeQuestion paper code
    StatusCurrent status (see below)
    Complete ByDeadline for evaluation
    Last ModifiedWhen you last worked on it
    MarksTotal marks awarded
    ActionButton to start, continue, or view

    #### Understanding Status Labels

    StatusColorMeaning
    UnevaluatedGrayNot yet started
    StartedBlueIn progress
    ProcessingOrangeBeing processed
    CompletedGreenFinished and submitted
    RejectedRedRejected by you
    MalpracticeRedMalpractice reported

    #### Action Buttons

  • "Start Evaluation"Begin evaluating an unevaluated answer book.
  • "Continue"Resume an in-progress evaluation.
  • "View"View a completed evaluation (read-only).
  • "View or Edit"View and optionally edit a completed evaluation (if allowed).
  • #### Filtering and Searching

    Use the Status dropdown to filter by Pending, Active, Completed, or All. You can also search by Answer Book ID using the search bar.

    Moderator Dashboard

    As a moderator, your dashboard focuses on verification:

  • Evaluations to VerifyNumber of completed evaluations awaiting your review.
  • Warnings IssuedTotal warnings you've given to evaluators.
  • Total SubjectsNumber of subjects under your supervision.
  • You'll see a table of evaluators for your selected subject with columns for their name, assigned count, completed count, pending count, and whether verification is required. We'll cover the moderation workflow in detail in Part 3.

    What's Next?

    Now that you're logged in and familiar with the dashboard, head to Part 2: Evaluating Answer Sheets to learn how to evaluate answer sheets — including marking, navigating pages, rejecting papers, and reporting malpractice.

    *This guide is part of a 3-part series:*

  • Part 1: Getting Started (You are here)
  • [Part 2: Evaluating Answer Sheets](/blog/guide-evaluating-answer-sheets)
  • [Part 3: Moderation & Verification](/blog/guide-moderation-verification)
  • Related Reading

  • [What is Onscreen Marking?](/blog/what-is-onscreen-marking) — A complete guide to OSM for universities
  • [End-to-End Evaluation Workflow](/blog/end-to-end-exam-evaluation-workflow) — The full 8-stage pipeline
  • [DOTE Case Study](/case-studies/dote) — How 467 institutions across Tamil Nadu use MAPLES OSM
  • Ready to digitize your evaluation process?

    See how MAPLES OSM can transform exam evaluation at your institution.